FAQ

• Map or a description of the targeted zone
• Tentative date for distribution
• Target for the distribution (Residents Only, Business Only or Business and Residential)
• Priority Area (if you have one)
• Return of stock if you would like to have leftovers couriered

Yes! We can give you your own login to our ManageMy Post software which will allow you to create your own maps, automatically estimate the number of letterboxes and view completed jobs with GPS tracks.

No, we can do one property or entire postcodes.

Depends on the size of the distribution zone. Smaller jobs are usually completed in one day, with larger distributions generally ranging between 2 – 3 days.

In the event that the letterboxes are inside a locked or secure building:

• The distributor will try to find the contact information for the Building Manager or Strata management
• They will contact the building manger to try and gain access to the mail room/ building  
• If we are unsuccessful (after multiple attempts), we will note down the undelivered addresses in an Exceptions Report.
• Once we provide you with the report, you may ask us to re-attempt, and if unsuccessful affix a notification to the outside of the building, or post the letters to the undeliverable address via Australia Post.

We will send you a ManageMy Post map of your distribution area with the GPS tracks of each distributor overlaid so you can see exactly where they walked and when.

Our tracking software uses the Federal Government's Geocoded National Address file (GNAF) as a data source. In most instances the GPS point for each property is set in the middle of the property or nearer the street frontage,

We geofence these properties, and when a walker walks within 2m of the property it lets us know by checking off the blue dot. When the GPS point for that property is set back further into the lot, the geofence is set back further and so the blue dot isn't checked.

This can include instances where:

• The property is set back well from the street (like a battleaxe property arrangement) and are likely to have a letterbox on the street
• There is a GPS point for a park, or beach
• The geocode for that property is not set to the middle of the property, but at the far end 

In all cases, these blue dots are either not delivery points or the letterbox was on the street.

Almost all of our distributors are tertiary students, and a portion of these are doing a communications related degree at Uni (which is really useful for walking into businesses and handing things over or doing station handouts).